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Lindokuhle Mhlengi Jele - Founder & CEO of Trakr
Founder & CEO

Lindokuhle Mhlengi Jele

Founder & CEO • Principal Solutions Architect • Senior Software Engineer

High-impact Senior Software Engineer, Solutions Architect, and Technology Founder with 9+ years of professional enterprise experience designing, architecting, and deploying mission-critical web, mobile, cloud, and automated enterprise workflow solutions across Africa and international client bases.

9+ Years Professional Experience BTech IT (DUT - 74.3% Aggregate) MCSD & MCSA Microsoft Certified TIBCO AMX BPM & BusinessWorks LLM & AI Systems Architect React Native & Expo Specialist

Why I Built Trakr: The Mission & Purpose

Addressing South Africa's critical trades trust gap through technology, transparency, and dignity of work.

Bridging The Trust Deficit in South Africa's Trades Economy

For decades, booking an artisan in South Africa has been an exercise in uncertainty. Consumers face unverified contractors, opaque pricing, unpredictable arrival times, and persistent safety concerns inside their homes and businesses. Meanwhile, exceptional independent tradespeople—plumbers, auto mechanics, electricians, handymen—lack digital infrastructure, marketing reach, and a transparent payment model that protects their hard-earned labor.

I founded Trakr (trakr.co.za) to fundamentally solve this dual-sided dilemma. By combining rigorous vetting (government ID validation, biometric selfie matching, and PIRB/ECA verification) with live GPS technician dispatch and escrow-protected bank card payments, Trakr creates an ironclad umbrella of mutual trust.

For sole service providers, Trakr is not just an app—it is an economic springboard that formalizes their craft, builds their verified digital reputation, and guarantees payment upon completion of verified work.

"Technology must empower the hardworking individuals on the ground. By equipping sole service providers with world-class dispatch, escrow protection, and AI diagnostics, we are building Africa's most accountable trade ecosystem."

Lindokuhle Mhlengi Jele
Founder, CEO & Sole Architect of Trakr
Core Pillars of Trakr
Dignity of Work: Transforming trades into scalable digital micro-enterprises.
Zero-Compromise Safety: Government ID, biometric face matching, and credential auditing.
Total Accountability: Real-time GPS, verified completion QR, and Paystack escrow.

The Engineering Engine: Architected from Scratch

As the sole developer and principal architect, Lindokuhle built the complete Trakr platform end-to-end—encompassing dual mobile apps, AI triage bots, enterprise web portals, and cloud infrastructure.

Dual Mobile Ecosystem

Cross-platform production suite engineered with React Native 0.81, React 19, and Expo SDK 54. Features dedicated Customer App (22 screens) and Technician App (28 screens) with offline-resilient Zustand state management.

React Native 0.81 Expo SDK 54 TypeScript Zustand

Real-Time GPS & Dispatch

Dynamic geolocation engine with interactive pin-drop booking, reverse geocoding, live technician arrival route visualization, and distance-matrix ETA computation using Google Maps APIs.

Google Maps API react-native-maps Background Geolocation Leaflet / OSM

AI Emergency Triage Bot

Engineered an intelligent conversational AI triage bot using structured prompts and LLM integration to deliver rapid diagnostic safety advice (electrical trips, burst geysers) prior to pro arrival.

LLM Prompt Eng. Gemini / OpenAI API Diagnostic Triage Automated Dispatch

Paystack Escrow Payments

Full South African banking integration via Paystack API with 3D Secure bank OTP card verification. Secures job payments into escrow and dispatches automated payouts upon verified job completion.

Paystack Live API Card & 3D Secure Escrow Engine Automated Webhooks

High-Throughput Backend & Data

Robust RESTful APIs built on Node.js/Express and ASP.NET Core with Prisma ORM atop a 36-table relational SQL Server database with JWT auth, stored procedures, and POPIA data protection.

Node.js / Express Prisma ORM SQL Server ASP.NET Core

Cloud DevOps & Edge Delivery

Automated continuous integration and deployment pipelines via GitHub Actions. Zero-latency asset caching and DDoS defense through Cloudflare CDN and Resend transactional notification relays.

GitHub Actions CI/CD Cloudflare Edge Cloudflare R2 Resend Mail API

9+ Years of Enterprise Engineering Leadership

Prior to and alongside founding Trakr, Lindokuhle built mission-critical automated platforms for national telecommunications providers, global energy operations, and multinational clients.

Business Process Engineer & Senior Software Developer
MI-C3 International
Feb 2025 – Present

Architect and implement enterprise workflow automation, operational portals, and data-driven applications on the Affectli V3 platform for global enterprise clients across the energy, oil & gas, and telecommunications sectors.

  • Engineer dynamic, responsive frontend modules and authentic previews including geospatial telemetry views, LAS log plots, 3D seismic visualizations, and live command-center dashboards using modern JavaScript/TypeScript and atomic design principles.
  • Embed AI assistant workflows (Affectli AI Assistant / LLM integration) into incident management processes, accelerating manual review cycles and automating operational triage.
  • Design and maintain GraphQL and REST API data pipelines, enforcing end-to-end data integrity, automated schema validation, and strict compliance with POPIA/GDPR international privacy standards.
  • Collaborate closely with technical and executive stakeholders across multiple continents, defining system requirements, orchestrating QA testing, and establishing real-time telemetry alerting.
BPM Developer / Enterprise Solutions Consultant
OneConnect Technologies (Telkom Contractor)
Sep 2022 – Jan 2025

Consulted on enterprise-scale business process management (BPM) and automated solutions for South Africa's premier telecommunications provider (Telkom).

  • Developed, tested, and deployed highly scalable automated business processes using TIBCO ActiveMatrix BPM (AMX BPM 4.x / BPME) and TIBCO BusinessWorks.
  • Built responsive, dynamic user interfaces and form components using JavaScript, Angular, HTML5, CSS3, and Bootstrap for seamless multi-device usability.
  • Engineered robust integration middleware connecting SOAP/WSDL and RESTful web services with backend enterprise Oracle and Microsoft SQL Server databases.
  • Authored complex PL/SQL stored procedures, triggers, and execution scripts, optimizing high-volume query throughput and maintaining strict data integrity.
Software Development Team Lead
Tech-Soft International
May 2022 – Sep 2022

Led a multidisciplinary Agile engineering team delivering enterprise web applications using C#, ASP.NET Core, .NET MVC, and TIBCO technologies.

  • Facilitated daily stand-ups, sprint planning, and retrospectives; mentored junior developers on object-oriented programming standards, design patterns, and Git best practices.
  • Architected secure RESTful APIs, Razor views, and relational database layers across Oracle and Microsoft SQL Server.
Junior Software Consultant
Tech-Soft International
Mar 2021 – Apr 2022

Developed and maintained enterprise business solutions utilizing C# .NET, MVC, and TIBCO BPM platforms. Conducted system integration testing, bug fixes, and deployment executions across staging and production environments.

Junior Software Developer
Technodyn
Jul 2018 – Mar 2021

Developed and supported web-based applications using .NET Framework, C#, ASP.NET MVC, JavaScript, jQuery, and AJAX. Engineered relational databases using Entity Framework (Code-First and Model-First approaches in SQL Server Management Studio).

Education, Academic Research & Certifications

Rigorous academic foundations combined with globally recognized Microsoft, TIBCO, and Linux credentials.

Higher Education

Bachelor of Technology (BTech) in Information Technology

Durban University of Technology (DUT) • Completed 2018

Graduated with a distinguished 74.3% Academic Average across four years of rigorous software engineering, distributed systems, database architectures, and IT infrastructure.

Published Academic Research

"Teachers' Competence in Utilizing Information Communications Technology in the Classroom"

A Case Study of KwaZulu-Natal • Published on Academia.edu

Empirical academic research assessing ICT integration in educational pedagogy, digital literacy barriers, and infrastructure constraints within KwaZulu-Natal educational institutions.

Industry Certifications

MCSD: Azure & Web Services
Microsoft Certified Solutions Developer
MCSA: ASP.NET MVC Web Applications
Microsoft Certified Solutions Associate
Microsoft Certified Professional (MCP)
Microsoft Credential ID Certified
MTA: Database Fundamentals
Microsoft Technology Associate
TCA: TIBCO BPM Enterprise
TIBCO Certified Associate
TCA: TIBCO BusinessWorks
TIBCO Certified Associate
NDG Linux Essentials
Linux Professional Institute / Cisco
Protecting Human Research Participants
NIH Office of Extramural Research
Direct Executive Channel

Connect with Lindokuhle Jele

Interested in enterprise partnerships, commercial service contracts, investment discussions, or learning more about the Trakr ecosystem? Reach out directly.

info@trakr.co.za +27 67 873-7457
Headquarters: Pongola, KwaZulu-Natal, South Africa Official Platform Launch: 30 October 2026